Legal
Privacy Policy
Our commitment to protecting your personal information and privacy.
Effective Date: October 30, 2026
Last Updated: October 30, 2026
1. Introduction
Welcome to RT AI Distribution, powered by Record Tunes. We respect your privacy and are committed to protecting the personal information of our artists, labels, customers and website visitors.
This Privacy Policy explains how we collect, use, store, process and share personal information when you visit rtaidistribution.in, create an account, submit music releases, use our services, make payments or contact our support team.
RT AI Distribution operates as a sole proprietorship. The platform provides music distribution and related digital music services to artists and labels.
By accessing or using our services, you acknowledge this Privacy Policy and the processing of information described here, subject to applicable law.
2. Information We Collect
We may collect different types of information depending on how you use our website and services.
- Account Information: Full name, email address, phone number, country, account type and authentication information.
- Artist and Label Information: Artist name, label name, artist profiles, label details, roster information and verification documents where required.
- Music and Release Information: Audio recordings, artwork, track titles, artist credits, release dates, lyrics, metadata, ISRC and UPC information, and music ownership or rights declarations.
- Payment Information: Transaction IDs, payment references, payment status, transaction amount, billing details and payment verification information.
- Communication Information: Emails, support tickets, messages, feedback and information you voluntarily provide to our support team.
- Technical Information: IP address, browser type, device information, access logs and website usage information where collected.
Please ensure that you have the necessary permission before submitting another person's personal information, music recordings, artwork or other copyrighted material.
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- Creating and maintaining artist and label accounts.
- Providing music distribution and related digital services.
- Reviewing submitted music, artwork and release metadata.
- Managing artist profiles, labels and music catalogs.
- Communicating release status and account notifications.
- Processing service payments and verifying transactions.
- Calculating, reporting and processing royalties where applicable.
- Providing customer support and resolving complaints.
- Preventing fraud, unauthorized access and misuse of services.
- Maintaining platform security and improving our services.
- Complying with applicable legal and regulatory requirements.
4. Information Sharing
We may share relevant information with third parties when necessary to provide and operate our services, process transactions, protect our platform or comply with applicable law.
These third parties may include:
- Music Distribution Partners: To deliver and manage music releases on digital music platforms and services.
- Payment Service Providers: To process payments, verify transactions and handle payment-related activities.
- Hosting and Technical Providers: To maintain website hosting, infrastructure, security and technical operations.
- Professional Advisers: Accountants, auditors, legal advisers and other professional service providers where necessary.
- Government Authorities: When disclosure is required by applicable law, regulation or a lawful request.
We do not sell personal information to third parties. We take reasonable steps to ensure that service providers process information only for authorized purposes and subject to applicable agreements and laws.
5. Payments and Transactions
Payments for paid services, subscriptions or other applicable charges may be processed through authorized third-party payment gateways.
When you make a payment, the relevant payment provider may collect and process payment information under its own privacy policy, security practices and terms.
We may receive transaction-related information such as:
- Transaction reference or payment ID.
- Payment amount and transaction date.
- Payment status and verification details.
- Billing or transaction information required for records.
We do not intend to store complete card numbers, CVV security codes, UPI PINs or payment passwords on our website servers. Sensitive payment credentials should be entered only through the authorized payment provider's secure interface.
Payment processing, refunds, cancellations and transaction disputes are subject to the applicable service terms and payment provider's policies. Please refer to our Terms & Conditions and Refund Policy for further details.
6. Data Retention and Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
Our security measures may include:
- Secure HTTPS connections.
- Account authentication and access controls.
- Session security and security monitoring.
- Server and application security measures.
- Access restrictions for confidential information.
No method of internet transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, prevent fraud and comply with applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable retention requirements.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where applicable.
- Raise concerns about the processing of your information.
- Withdraw consent where processing is based on consent.
- Submit a privacy-related grievance or complaint.
We may request identity verification before processing a privacy request. Certain information may need to be retained to meet legal, financial, security or contractual obligations.
You can contact us using the official email address or WhatsApp support number provided below.
8. Cookies and Tracking
Our website may use essential cookies and similar technologies to support website functionality, account login sessions, security and user experience.
If analytics or non-essential tracking technologies are used, we will handle them in accordance with applicable law and any required consent or preference mechanisms.
You can manage cookies through your browser settings. Disabling essential cookies may affect certain website functions.
9. Children's Privacy
Our services are intended for individuals who are legally capable of entering into the relevant service agreements.
Individuals below the applicable age of majority should use our services only with appropriate parent or legal guardian involvement where permitted by law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
We encourage users to review this Privacy Policy periodically to remain informed about how their information is handled.
11. Contact and Grievance Officer
If you have questions, privacy requests, complaints or grievances regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
Platform: RT AI Distribution
Business Type: Sole Proprietorship
Proprietor: Nyaya Ranjan Hota
Powered by: Record Tunes
Website:
https://rtaidistribution.in
Business Address:
Janara, Barimul, Kendrapara,
Odisha – 754210, India
Official Support Email:
support@rtaidistribution.in
WhatsApp Support:
+91 78738 58045
Grievance Officer:
Nyaya Ranjan Hota
Designation:
Proprietor and Grievance Officer
Grievance Email:
support@rtaidistribution.in
Grievance Contact:
+91 78738 58045
We will acknowledge and address privacy-related requests and grievances within the timelines prescribed by applicable law.
