Contact & Support
We’re here to help
Need help with your music release, payment, royalties or artist account? Contact our support team.
Official Support Email
Support contact details will be available soon
Send us a direct message explaining your release or account inquiry. We reply to all communications from your registered email.
Official WhatsApp Desk
Support contact details will be available soon
Message our verified WhatsApp desk for real-time release QC inquiries, takedown notices and account support.
What can we help you with?
Release Submission & QC
Metadata validation, rejected releases, audio formats and artwork guidelines.
Payment & Billing
Assistance with pending transactions, GST tax invoices or subscription charges.
Refund Requests
Inquiries regarding plan cancellations, refunds and payment reconciliations.
Copyright & Claims
YouTube Content ID claim disputes, rights documentation and DMCA notices.
Royalties & Earnings
Streaming royalty reports, bank payout queries and ₹50 minimum threshold help.
Artist & Label Plans
Membership upgrades, artist quota limits and custom record label imprints.
Before You Contact Us
- Always contact us using the email address registered to your RT AI Distribution account for faster identity verification.
- For release-specific questions, include your Release ID (e.g.
RT-XXXXXX) to help our QC desk inspect your files. - For payment or billing inquiries, mention your transaction reference or bank UTR number.
- Check our FAQ page first — common distribution and royalty questions are answered there.
- Every submitted request receives a tracking reference. We never silently discard inquiries.
Send a Support Request
Fill in the form below and our team will review your inquiry. You will receive a unique tracking reference on submission.